Jim Lauria

Here are some of the testimonials from people who used the advice from the book: Great Advice Everyone Can Use "Very enjoyable and an easy read. I love that this provides clear direction that everyone can use to write a letter when you have a bad experience with a business. Wish I had this a few years ago when our hotel room was double-booked and another couple came into our room around midnight! I knew there should have been some type of compensation...